Reference

Which processors allow CBD and hemp

Every processor and platform that matters publishes its own policy on hemp and CBD, revises it without notice, and applies it at its own discretion. This page links to each current document rather than quoting it, so what you read is what actually binds you.

Last updated: 21 August 2026

Which processors allow CBD, and why this page links rather than quotes

Every provider in this space publishes its own policy, revises it without telling you, and applies it at its own discretion. So the only version of this page worth maintaining is one that sends you to the current text rather than to our summary of it.

Every link below was checked and returned a live page on 21 August 2026. We do not reproduce the terms, because a policy quoted here and left to age is exactly how a business ends up planning against terms that no longer exist. That is the same defect as inventing a number.

ProviderThe document that governs youWhat to look for
PayPalAcceptable Use PolicyGoverns what may be sold through PayPal. Read the restricted and prohibited sections, and read the user agreement alongside it for the holds and closure terms.
SquareGeneral Terms of ServiceSquare operates a program covering certain hemp-derived CBD sellers, which is unusual among the large aggregators. Eligibility, product scope and geography are set by Square and revised by Square.
StripeRestricted Businesses listThe single clearest published statement of category restrictions among the aggregators. Read it against your exact product list, not against the category label.
ShopifyAcceptable Use PolicyGoverns the storefront. Shopify Payments carries its own separate prohibited-business terms, which is why a store can be permitted on the platform while needing a third-party gateway for checkout.

How to read a policy for your own products

  1. Write down exactly what you sell, by format. Topicals, ingestibles, tinctures, flower, delta-8, delta-9 within the hemp threshold, other cannabinoids. Not "CBD products".
  2. Open the provider's own policy page from the table above.
  3. Search it for each format separately. Formats are frequently treated differently within one policy.
  4. Note the date you checked and what it said. Screenshot it.
  5. Set a reminder to re-read it. Quarterly is reasonable, and after any public change to the category.

That process takes about twenty minutes and it is the single most useful thing a hemp or CBD seller can do for their own payment continuity.

Why aggregators restrict a federally legal product

Not because the product is illegal. The 2018 Farm Bill removed hemp containing no more than 0.3% delta-9 THC on a dry weight basis from the federal definition of marijuana, so compliant hemp-derived products are federally lawful.

The friction is elsewhere: state law varies, product classification is genuinely difficult, marketing claims in this category attract regulatory attention, and a platform boarding hundreds of thousands of sellers under one master agreement cannot underwrite each of them individually. It manages by category instead. That is the whole subject of what makes CBD high risk.

What a dedicated merchant account changes

It inverts the relationship. An aggregator approves you quickly under terms it can reinterpret. A dedicated account is opened by an acquiring bank that read your file, saw your product list and approved that, which makes it slower to open and considerably harder to lose.

Neither is universally right. A new or very small seller may be well served starting on a platform. A seller with volume, a broad catalogue, or products at the edge of a policy's definitions needs an underwriter. Ours is set out on the CBD merchant account page and the checkout side on the CBD payment gateway page.

The rule that applies whichever route you take

Never run a single payment route. A seller who loses acceptance on a Friday with no alternative loses a weekend of trade and then applies somewhere new under pressure, which is the worst possible time to be agreeing terms.

Boarding a second route while the first works costs effort and very little else. It is the cheapest insurance available in this category, and almost nobody buys it until after they have needed it.

What we will not tell you

We will not tell you that a named provider will definitely board your business. That is their underwriting decision and it is not ours to state on their behalf, whatever their published policy says.

We will not quote a rate, an approval time or an approval rate of our own, because there is no rate card in writing behind this brand and an invented figure helps nobody. What we do is put the full schedule in writing before you commit, which our pricing page explains. If you want a straight read on your own product list, tell us exactly what you sell.

Questions merchants ask about this

Why not just publish a comparison table of who allows what?

Because it would be wrong within months and people would still be reading it. Policies change without notice and a stale policy presented as current is the same defect as an invented one. Links to the live documents stay right.

How often should I re-check?

Quarterly is reasonable, and immediately after any public change to how the category is treated. Note the date each time.

Does a policy allowing "CBD" cover hemp flower?

Often not. Formats are treated separately inside a single policy, which is why the format-by-format read in the steps above matters.

Can I run a platform account and a dedicated account together?

Many sellers do, and holding a second route is generally sensible in this category.

What if a provider closes my account anyway?

Read the notice for what it actually asks, keep everything in writing, and prioritise getting an alternative route live over winning the argument.

Merchants across the US

Not sure which side of a policy your products sit on?

Tell us exactly what you sell, by format, and we will give you a straight read.